Privacy policy

In order to shop at the website you need to register your information on the website. It’s your responsibility to make sure this information is correct and updated. You’re also responsible for keeping your password secret. To register on the website, you need to be over 18 years old. By register an account you confirm that you are over 18 years old.

All information that you give us or is enclosed to us when you register your account for shopping or when you visit our website is dealt by Shaka as responsible for personal data. The information will be used so that we can fulfill our commitments to you as a customer, make an eventual credit check, make you aware of offers that would be of your interest and in other marketing purposes within our company. In this purpose we also require to be able to transfer your information to our company partners.

Shaka will never allow a third party to use your information for marketing purposes.
You have the right to require taking part of the information that is registered about you. If any of the information is incorrect, incomplete or irrelevant you’re entitled to require that the information is corrected or erased. By registering an account, you accept that Shaka is allowed to use the personal information that you’ve provided and that we can transfer this information to companies established in- and outside the European Union in accordance with what is written above or other regulations in accordance with the General Data Protection Regulation or corresponding regulations on data protection in your country.

When you register an account, it’s registered until further notice. By contacting us you can cancel your account, in which we erase all information about you that is not necessary for us to keep. It does not cost anything to be a member of Shaka.

After you have placed an order you will get a confirmation from us by way of email. Should we by some reason not be able to send you your order, we will inform you so as soon as possible. Purchases from cannot be guaranteed until the payment is provided, the product has been shipped and you have received the confirmation by way of email. Products that are put inside your basket are not reserved for you and can be purchased by other customers. In the cases where a product is reserved for you when put inside your basket this should not be seen as a guarantee and the product may still be purchased by other customers.

The fact that products is provided at the website at a certain point in time does not guarantee that these well always be available at the website. We reserve the right to at any time cease to sell a product. Further, we reserve the right for a product to be sold out even if your order has gone through.

If you have received a confirmation of the order you can claim your right to purchase the product at the stated price, but only as long as it is not obvious that the price is wrong or constitute a typo and you acted in so-called "bad faith". We are therefore not bound to an order if you have realized or should have realized that the price stated at the website is too low, and we may cancel orders if this was to occur.

When ordering from you have the right to withdraw your order within 14 days after you received the product(s). For purchases in Sweden, your right to withdraw your order follows from the Swedish Distance Selling Act (2005:59). The right of withdrawal starts from the date you receive the product(s) and for it to apply the product need to be in substantially unchanged condition and returned in its original packaging.

If you want to exercise the right of withdrawal you need to inform us about this within 14 days from the day you received your order. The easiest way to do this is to contact us by emailing us at with “Withdrawal” written as the header of e-mail.

You then return the product to us by using the prepaid DHL return label provided with your order. The product(s) must be returned without undue delay and in any case no later than 14 days after you have notified us that you wish to withdraw the purchase.

When we’ve received your return, we will issue a refund within 30 days. This means that we will refund any and all payments received from you. Bear in mind to not stick the return label or any other tape directly on the shoe box. Please reuse the packing that you received the product in.

If you want to find out more about the Swedish Distance Selling Act (2005:59) applicable for you acting as a consumer in Sweden, you can find the terms on

We reserve the right for possible typos and we cannot guarantee that all the pictures on our website present exactly what the product looks like. The way the colour turns out can depend on what type of screen you’re viewing the product on and the settings on the screen.

We also reserve the right to cancel an order which contains products that have received an incorrect price due to a typo or to edit/cancel an order containing a product which has an incorrect stock balance.

We reserve the right to invoke force majeure in situations where we are prevented from delivering the product(s) due to circumstances beyond our or our suppliers' control (for example, in the event of a war, extreme weather conditions, power or network outages, work strike or blockade). In such situations, we shall have the right to postpone the fulfillment of the delivery. We will notify you by way of email of the obstacle directly and how it affects the ability to perform according to the agreement. If such notice is not given within a reasonable time after we became aware of or should have become aware of the obstruction, we are obliged to pay compensation for the damage that you could have avoided if the notice was delivered in a timely manner.